99.9% of the time, you will enjoy a great online sports betting experience. However, the are some occasions where you may encounter an issue and if that is the case, you want to be in a position to solve the problem immediately. Below you will find some of the best ways to deal with issues with your sportsbook plus we found these hacks on gamblecolorado websites which will also help.
There are two things you should always do first if you run into trouble accessing a sportsbook. Firstly, check to see if you are having any connection problems. Your internet may not be connected or could be running extremely slow, meaning you cannot access the mobile app. If you are using a broadband connection at home, look at the router and see if it is functioning correctly. If it is not operating as it should, call your provider and see if there are any issues with the service. This should always be your first port of call if you are having any issues with a sportsbook app in terms of loading the app and the app running smoothly. There is no point in trying to contact the betting company only to find out later down the line it was in fact your own internet connection that was the problem.
However, if you have checked your internet connection and it is fine, the second thing you need to do is see if the sportsbook app you are trying to access can legally operate in your state. The legislation in the United States means each individual state is responsible for legalizing online sports betting. Some states have taken steps to legalize online sports betting whereas other states have yet to pass legislation to legalize online sports betting. That means, if you are unfortunate enough to live in a state where online sports betting is not legal, GeoComply software that is used by United States sportsbooks will block you from entering the app.
It is worth pointing out that the technology is not always 100% accurate and if you reside in a state when online sports betting is legal and still cannot bet on the sportsbook app of your choice, there are a few steps you can take to help solve the problem. You may need to change the DNS settings on your router because they do not comply with the geolocation technology. This may not be an easy thing to do if you have never done it before, so search for clear instructions online before you begin. If you use any type of VPN, now is the time to turn it off as it can lead to confusion when using geolocation technology. If you live near the border of a state that has not legalised mobile sports betting, you could also run into some issues with geolocation technology that could prevent you from betting. In this case, you may have to move further away from the border in order to have a wager but it could be just a few kilometres or even metres.
If you are attempting to use a mobile sports betting app you have successfully used in the past but are running into difficulties, check the status of your account. The account may have been suspended or closed because of something you have done but did not know about last time you had a wager. Be sure you are using the correct username and password. If you still cannot access your account, contact the sportsbook to see if there is a problem and how it can be solved.
Finally, always ensure you are using the latest version of the sportsbook app. Sportsbooks regularly update their apps to improve the mobile betting experience and if you have an older version of the app installed on your device, it may not run properly. Look for updates and always accept updates when you are asked to by the app because you will run into problems in the future if you do not.